Business process management

BPMN Method and Style: A levels-based methodology for BPM process modeling and improvement using BPMN 2.0
by Bruce Silver
Average Customer Review: based on 11 reviews.
Customer Review: I recently faced the task of analysing the notational differences between the BPMN 1.0 and 2.0 specifications, along with creating selection criteria for the use of either. Bruce Silver made this readily possible with his concise and well thought out guide to "BPMN Method and Style". There is a dearth of practical information and ac...

Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
by John Jeston, Johan Nelis
Average Customer Review: based on 19 reviews.
Customer Review: Really a masterpiece on Business Process Management, every BPM professional should read it and keep it as a main reference

Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
by Paul Harmon, Business Process Trends
Average Customer Review: based on 12 reviews.
Customer Review: Paul Harmon's book is quite simply a masterpiece, one of the best technical books ever written. He writing is lucid and every page contains nuggets of insight. Unlike most technical books this one actually provides useful examples that you can immediately put to good use. Harmon begins the book with a masterful background into the b...

BPMN Modeling and Reference Guide
by Stephen A. White PhD, Derek Miers, Layna Fischer
Average Customer Review: based on 15 reviews.
Customer Review: This review is for the Kindle Edition only. The Kindle edition does not contain any of the images from the book - which makes the Kindle edition useless until this is fixed. If the author provides an update to this book with the images, this book can then be given a fair review based on the content - however the rating of 1 reflects...

Business Process Management Common Body Of Knowledge
by Yvonne Lederer Antonucci Ph.D, Ph.D., C.P.A., Martin Bariff, MBA, CPIM, Tony Benedict, MBA, CSP, CCP, CDMP, Brett Champlin, Ph.D, Bruce D. Downing, MBA, Jason Franzen, MBA, CFA, Daniel J. Madison, PMP, Sandra Lusk, MBA, Andrew Spanyi, Mark Treat, Ph.D, J. Leon Zhao, Ph.D., C.P.A., Robyn L. Raschke
Publisher: CreateSpace
Publication Date: March 2009

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
by H. Harrington, K. Esseling, Van Nimwegen
Average Customer Review: based on 8 reviews.
Customer Review: This book serves as a powerful reference on process improvement. The author, H.J. Harrington, is wise. We can learn a lot from him. He's got great experience from the firm, Ernst and Young. The book provides a deep, well-structured and methodical glimpse into the practice of process improvement. Although there are many books on the s...

BPMN 2.0
by Thomas Allweyer
Publisher: BoD
Publication Date: February 2010

The Microguide to Process Modeling in BPMN
by Tom Debevoise, Rick Geneva
Average Customer Review: based on 1 review.
Customer Review: This book is a concise read but contains enough material to introduce anyone to the concepts, objects, and methodology needed to model processes. I continue to use the book as a reference guide. It almost hints at a follow-up book that describes the process modeling framework in more detail, but I haven't seen that book released yet.

Demand Management Best Practices: Process, Principles, and Collaboration (Integrated Business Management Series) (J. Ross Publishing Integrated Business Management Series)
by Colleen Crum, George E. Palmatier
Average Customer Review: based on 1 review.
Customer Review: It is a good Book who search Demand management and try understand about the possible risk in the supply chain strategy.

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series)
by Jay R. Galbraith
Average Customer Review: based on 4 reviews.
Customer Review: In contrast to product-centric, a customer-centric firm must be organized around the customer. This means going further than "customer focused" initiatives. This comprehensive, in-depth and thoughtful book begins by exploring the structures and philosophy involved in being customer-centric. Galbraith then details the different types ...