Business process management

Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
by John Jeston, Johan Nelis
Average Customer Review: based on 19 reviews.
Customer Review: Really a masterpiece on Business Process Management, every BPM professional should read it and keep it as a main reference

BPMN Method and Style: A levels-based methodology for BPM process modeling and improvement using BPMN 2.0
by Bruce Silver
Average Customer Review: based on 8 reviews.
Customer Review: I recently faced the task of analysing the notational differences between the BPMN 1.0 and 2.0 specifications, along with creating selection criteria for the use of either. Bruce Silver made this readily possible with his concise and well thought out guide to "BPMN Method and Style". There is a dearth of practical information and aca...

Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
by Paul Harmon, Business Process Trends
Average Customer Review: based on 12 reviews.
Customer Review: Paul Harmon's book is quite simply a masterpiece, one of the best technical books ever written. He writing is lucid and every page contains nuggets of insight. Unlike most technical books this one actually provides useful examples that you can immediately put to good use. Harmon begins the book with a masterful background into the b...

BPMN Modeling and Reference Guide
by Stephen A. White PhD, Derek Miers, Layna Fischer
Average Customer Review: based on 14 reviews.
Customer Review: Do not buy the Kindle version of this book. I did this today, because I liked the sample, but the full book is missing all figures. Since explaining a graphical notation without graphics is worthless, I do not recommend this edition. I would have given zero stars if this was possible. The book itself (from what I can see in the firs...

Business Process Management Common Body Of Knowledge
by Yvonne Lederer Antonucci Ph.D, Ph.D., C.P.A., Martin Bariff, MBA, CPIM, Tony Benedict, MBA, CSP, CCP, CDMP, Brett Champlin, Ph.D, Bruce D. Downing, MBA, Jason Franzen, MBA, CFA, Daniel J. Madison, PMP, Sandra Lusk, MBA, Andrew Spanyi, Mark Treat, Ph.D, J. Leon Zhao, Ph.D., C.P.A., Robyn L. Raschke
Publisher: CreateSpace
Publication Date: March 2009

Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition)
by Raví Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan A. Van Mieghem, Eitan Zemel
Average Customer Review: based on 3 reviews.
Customer Review: I did use this book on my Kellogg MBA Operations Class. It is a great book, with a clear and easy-to-follow specific example for each topic discussed and explained on the book. I recommend it to any person who is looking for a very good introductory understanding of such important operation subjects.

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series)
by Jay R. Galbraith
Average Customer Review: based on 4 reviews.
Customer Review: In contrast to product-centric, a customer-centric firm must be organized around the customer. This means going further than "customer focused" initiatives. This comprehensive, in-depth and thoughtful book begins by exploring the structures and philosophy involved in being customer-centric. Galbraith then details the different types ...

The Process: Business Process Modeling using BPMN
by Alexander Grosskopf, Gero Decker, Mathias Weske
Average Customer Review: based on 2 reviews.
Customer Review: Unlike you would expect it from scientists, this is not a dry text book. It's a novel about Tom Bauer, a young associate executive who's first tasks at his new employer is to create transparency on what the company does. He performs this task by modeling the companies core processes. The story leads step by step through the concepts ...

Demand Management Best Practices: Process, Principles, and Collaboration (Integrated Business Management Series) (J. Ross Publishing Integrated Business Management Series)
by Colleen Crum, George E. Palmatier
Average Customer Review: based on 1 review.
Customer Review: It is a good Book who search Demand management and try understand about the possible risk in the supply chain strategy.

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
by H. Harrington, K. Esseling, Van Nimwegen
Average Customer Review: based on 8 reviews.
Customer Review: This book serves as a powerful reference on process improvement. The author, H.J. Harrington, is wise. We can learn a lot from him. He's got great experience from the firm, Ernst and Young. The book provides a deep, well-structured and methodical glimpse into the practice of process improvement. Although there are many books on the s...